Bay State Search has partnered with our client in Quincy to fill an Entry-Level IT position. This position will provide technical support to users by researching and answering questions, troubleshooting problems, and other assignments, ask asked. DutiesProvides answers to clients by identifying problems, researching answers, and guiding client through corrective stepsImproves client references by writing and maintaining documentationAccommodates client disabilities by recommending devices and techniquesMonitors compliance with service agreementsImproves system performance by identifying problems and recommends changes, as necessaryUpdates job knowledge by participating in educational opportunities and additional trainingAccomplishes information systems and organization mission by completing related results as neededSkills And QualificationsProblem SolvingHelp Desk ExperienceVerbal CommunicationOperating SystemsPhone SkillsCustomer Service ExperienceQuality FocusPC ProficiencySystem AdministrationCompensation: $15/hourFor immediate consideration, please contact Louis Caputo at (617) ### #### or ...@baystatesearch.com Associated topics: assist, assistance, desktop, front desk, information technology, information technology analyst, service, support specialist, technician, technician iii
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.